Privacy Policy

Vivid Vietnam ("we", "us") respects your privacy. This policy explains what information we collect, how we use it, and your rights regarding your personal data. This is a draft policy provided for review before publication.

Information we collect

We collect information you provide through our forms — such as name, email, telephone, nationality, current country, service of interest and the details of your inquiry. We do not request passport scans or sensitive identity documents through ordinary website forms. A secure document collection solution will be used where documents are required.

How we use information

We use your information to respond to inquiries, provide consultations, manage leads and improve our services. We may use a customer relationship management (CRM) system to manage leads, appointments and communications, including email follow-ups and messaging where you have consented.

Sharing

We do not sell your personal information. We may share it with appropriately qualified local professionals when needed to deliver a service you requested, subject to confidentiality obligations. We may also share information where required by law.

Data retention & security

We retain personal information only as long as necessary to provide our services and meet legal obligations. We take reasonable measures to protect your data, but no method of transmission or storage is completely secure.

Your rights

You may request access to, correction of, or deletion of your personal data, and may withdraw consent for communications at any time, by contacting us.

Contact

For privacy questions, contact us through the Contact page.