Terms & Conditions

These terms govern your use of the Vivid Vietnam website and services. By using our services, you agree to these terms. This is a draft provided for review before publication.

Services

Vivid Vietnam provides advisory and guidance services related to visiting, relocating, and doing business in Vietnam. We are not a government agency and are not affiliated with the Vietnamese government. We do not make immigration decisions.

No guarantee

We do not guarantee visa approval, immigration outcomes, investment returns, or business success. Immigration decisions are made by Vietnamese authorities and depend on individual circumstances. Requirements may change at any time.

Fees

Government fees are separate from Vivid Vietnam service fees. All fees are disclosed before you commit to a service. We do not publish unverified government fees, processing times or eligibility rules.

Third parties

Certain services may be delivered through appropriately qualified local professionals. We are not responsible for the acts or omissions of third parties beyond our referral. You should seek independent professional advice where appropriate.

No regulated advice

Vivid Vietnam provides information and guidance, not regulated legal, financial or immigration advice. Where regulated services are required, we connect you with appropriately qualified professionals.

Liability

Our liability is limited to the fees paid for our services. We are not liable for indirect or consequential damages arising from use of our website or services.

Changes

We may update these terms from time to time. Continued use of our services after changes constitutes acceptance of the updated terms.